Theory of Managing Organizational Conflict

Question: Discuss about the Theory of Managing Organizational Conflict. Answer: Introduction: To understand the Business Communication, we first need to understand the meaning the of the term communication. It is neither sending of messages nor messages itself. It is exchange of one to one, understanding on different business concepts. A business communication could be defined as strategy used by different business companies to encourage their employees for working over a totally new business concept. Business communication could be simply defined as the process of simply sharing information between people to drive in commercial benefits to the company and help the organisation expand the business. So business communication plays an important part in directing and controlling the people in the business. Regular feedbacks can be taken to avoid misunderstandings if any from arising. Conflict is good for an organization: Conflict though often avoided, it is not always bad for the organization . It is so because it encourages independent thinking and reduces the tendency towards group thinking which is the problem of many business organizations. How the conflict is good for the organizations can be listed below: Conflict boosts new thinking Though it is considered that people try to prevent conflict, there are many persons who enjoy conflict to a certain point as it can stimulate new thinking. From a different perspective in regards to conflict, it is important to state that with the help of conflict open-mindedness is totally encouraged within the organisation. Conflict gives rise to questions conflicts upon different subjects in an organisation brings up different types of questions that is necessary to answer. This resolve many business issues of the company and thus makes the company function smoothly. With answer to questions an organisation is also able to resolve different business issues necessary to improve the reputation of the organisation. With proper answer to questions conflicts play a vital role in improving the business scenario of the company. Conflict helps to build relationships Agreeing with others is good , but by encouraging conflict can in real terms strengthen relationships. Conflict in an organization between individuals, departments and also between rival companies can aid in building relationships through mutual comprehension and respect. Conflict even put emphasis on the active listening that is always necessary for all organisational staffs so that stay familiar with the new changes implemented in the business rules and regulations necessary to make the company function. (Tjosvold 2008). Conflict leads to open mindedness Conflicts brings into notice the importance of giving proper training to employees as it is the only way that helps in increasing the productivity of the organisation. With more amount of open mindedness all employees recruited to work for the company are notice to work mutually that enhance the organisational performance. It is through open mindedness of the employees that the organisation is able to reach optimal business performance. Conflicts help to avoid stagnation - always organisations tries to function by avoiding conflicts making use of different alternative methods. But this should not be done because conflicts being up new ideas that help an organisation to make production following new business formats. It is through conflicts that initiates open mindedness and the employees are notice to work more mutually to expand the profit base of the company. (De Dreu 2008). Importance of the conflict management: Conflict is determined a sign of different problems that hampers the business production of a company and even intends to make the companys position quite weak in the competitive business market. Conflict is mainly notice to act as a tool for making spontaneous business innovation as well as increases the chance of organisational learning for all working employees (Danneels 2008). Also conflict management is necessary for every organisation otherwise the company has to experience some severe legal consequence that would damage the business reputation of the company. Some other necessity of the organisation to manage conflict is that it would create high level of employee dissatisfaction along with high amount of turnover that would directly throw effect on the productivity of the company. Thus, with the help of conflict management a company is all working employees would be satisfied and they would develop interest to contribute more for the success and growth of the organisation. The process of conflict management is determined as some sort of immediate intercession that deteriorates a companys business. Therefore, to restrict the deterioration of the companys business it is very much essential to resolve different conflicts that arise at times. With the help of conflict management huge strategic advantage is brought into the company so that the organisation is able to benefit from different point of view. Organisations which have the capability to resolve business conflict are able to express their opinions which increase its business efficiency (Achinstein, 2002). Conflicts within organisation take place due to cultural and behavioral difference among different working employees. All sorts of negative conflict could be management within an organisation. Some other reasons that gives to conflict within the company is bad form of leadership , dysfunctioning of the organisational culture as well as poor selection of the employees who would work for the growth and development of the company. With the help of conflict management it becomes much easier for the organisation to handle expensive legal cost structures that at times make the company do make waste expense. Most importantly, in order to handle the conflict in an organisation it is necessary to allow all employees communicate with each other so that some or the other alternative ideas are developed that helps in resolving different business issues (Afzalur 2002). Conflict management strengthens the business position of the organisation in the competitive business market. There is disappearance of conflict, people are motivated, they are happy and the world becomes a better place to live. Conclusion: Thus by the above discussion we find that , conflict is essential for the success of any organization , but anything in access is bad. It only leads to negativity and lowering of productivity. So conflict to a point where it aids to improve the productivity of the organization and aids in its development is good. The moment where it becomes personal and leads to strikes, and shutdowns or fight between two employees leading to distraction of other employees is bad and should be avoided at all costs. References : Afzalur Rahim, M. (2002). Toward a theory of managing organizational conflict.International journal of conflict management,13(3), 206-235. Achinstein, B. (2002). Conflict amid community: The micropolitics of teacher collaboration.Teachers College Record,104(3), 421-455. Danneels, E. (2008). Organizational antecedents of second?order competences.Strategic Management Journal,29(5), 519-543. De Dreu, C. K. (2008). The virtue and vice of workplace conflict: Food for (pessimistic) thought.Journal of Organizational Behavior,29(1), 5-18. Rahim, M. A. (2010).Managing conflict in organizations. Transaction Publishers. Robbins, S. P., DeCenzo, D. A., Coulter, M. K. (2008).Fundamentals of management: essential concepts and applications. Upper Saddle River, NJ: Pearson Prentice Hall. Tjosvold, D. (2008). The conflict?positive organization: It depends upon us.Journal of Organizational Behavior,29(1), 19-28.